Privacy Policy

Last Updated: September 28, 2026

1. Introduction

The kAIzen ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our clients, users, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website, AI agents, SaaS products, and custom software development services.

2. Information We Collect

  • Contact Information: Name, email address, company details provided via our contact forms.
  • Project Data: Information, workflows, and datasets you explicitly provide to us to build, train, or deploy custom AI models and software infrastructure.
  • Usage Data: Analytics data regarding how you interact with our website (e.g., IP addresses, browser types, interaction logs).

3. How We Use Your Information

We use the collected information strictly for B2B service delivery, including:

  • Engineering, deploying, and maintaining your custom web applications and AI agents.
  • Communicating regarding project milestones, support, and consulting.
  • Improving the performance and security of our proprietary AI architectures.

4. Data Sharing and AI Models

We do not sell your personal data. Depending on your project requirements, we may utilize third-party Large Language Model (LLM) providers (e.g., OpenAI, Anthropic). We strictly configure these API integrations with "Zero-Data Retention" policies where supported, ensuring your proprietary enterprise data is not used by third parties to train their foundational models.

5. Contact Us

For inquiries regarding this Privacy Policy, please contact us at: contact@thekaizen.tech.