Terms of Service

1. Acceptance of Terms

By accessing thekaizen.tech or engaging The kAIzen for software development, AI orchestration, or consulting services, you agree to be bound by these Terms of Service. If you are accepting on behalf of an enterprise, you represent that you have the authority to bind said entity.

2. Scope of Services

The kAIzen provides full-stack web development, multi-agent AI architectures, and predictive machine learning models. Specific deliverables, timelines, and costs will be outlined in a separate Statement of Work (SOW) or Master Services Agreement (MSA) signed by both parties.

3. Intellectual Property

Upon full payment of project fees, clients retain full ownership of the final custom applications and specific AI integrations built for them, excluding pre-existing proprietary kAIzen boilerplates, libraries, or background IP.

4. Nature of Artificial Intelligence

Client acknowledges that artificial intelligence and machine learning models are probabilistic systems. While we engineer high-performance systems, The kAIzen does not guarantee 100% factual accuracy of AI-generated outputs (hallucinations). It is the Client's responsibility to implement human-in-the-loop (HITL) oversight where necessary.

5. Limitation of Liability

To the maximum extent permitted by applicable law, The kAIzen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from the use of our software or AI systems.

6. Contact Information

Questions regarding these Terms should be directed to contact@thekaizen.tech.